Lister House Medical Clinic doctors will take calls relating to you and your family’s health. Although most problems are best dealt with in consultation, we recommend you book an appointment time for a doctor to call you. Our doctors time is sectioned to either a phone call or a face to face appointment, so please book either one of these -so you are not disappointed and miss out on speaking to your doctor. A phone call needs to be a proper appointment time- and you must have been seen in the last 12 months face to face in our clinic.
It is extremely disconcerting for a patients whilst having a consultation with their doctor-to have phone calls put through to the room, and wherever possible, consultations are not interrupted. If the matter is urgent, either your doctor or another of our Lister House Clinic doctors or nursing team will be able to take your call. We have a WALK IN AND WAIT clinic for non life threatening need to be seen type consultation.
A practice nurse is also available to provide medical advice in person or over the phone and can contact your doctor if needed.
While Lister House Medical Clinic does not offer patient test results over the phone unless it is a regular consult appointment booking, regular patients can call us OR request on HOTDOC to request repeat prescriptions or referrals